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Old 02-20-2016, 02:39 PM   #1
tHAEL
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Default Can't retrieve password for account

As the topic states, I've forgotten my password and tried retrieving it with the service which asks me for my email and secret question. After answering both correctly the site says a new password has been sent, but nothing gets delivered. Tried atleast 10 times over the course of 3 days now. What gives?
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Old 02-21-2016, 09:03 AM   #2
Aenonar
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I just tried reclaiming my password and it worked instantly, maybe an issue with your email service? Maybe in a spam folder?

You can also try to email to support: http://www.ninjamanager.com/help/support
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Old 02-21-2016, 12:34 PM   #3
tHAEL
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I tried to email support days ago, but not gotten an answer yet. Nothing is getting delivered to my spamfolder either
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Old 02-21-2016, 10:54 PM   #4
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Udon is pretty busy so it can take quite a while unfortunately
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Old 02-22-2016, 11:42 AM   #5
Dejviz007
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If you, like me, don't delete your emails, you might have an old email with new password sent, if you ever used password revival.
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Old 02-22-2016, 05:09 PM   #6
tHAEL
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Quote:
Originally Posted by Dejviz007 View Post
If you, like me, don't delete your emails, you might have an old email with new password sent, if you ever used password revival.
Yeah, didn't work unfortunately
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Old 02-24-2016, 02:33 PM   #7
iFnd
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I have the same problem, i try to recover my password but never receive the e-mail. And i already check the spam
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Old 03-06-2016, 12:36 PM   #8
tHAEL
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Still nothing...
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Old 03-07-2016, 12:56 AM   #9
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I already send 6 e-mails and a pm to Udon, 2 weeks ago, and still nothing.
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Old 03-07-2016, 01:05 AM   #10
XaK0R
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make a new one, play to the point you were at, will be faster than waiting for it
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Old 03-07-2016, 11:48 AM   #11
Dejviz007
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Isn't it against the ninja rules?
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Old 03-07-2016, 02:10 PM   #12
tHAEL
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Quote:
Originally Posted by XaK0R View Post
make a new one, play to the point you were at, will be faster than waiting for it
I'm pretty sure I was about to get my 3rd FNG, if it takes longer time to answer an email I dont think I want to restart.
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